The Tutor Academy Ltd (‘We’) are committed to protecting and respecting your privacy.
For the purpose of the General Data Protection Regulation Data Protection Act 1998 (the ‘Act’), the data controller is The Tutor Academy Ltd.
Information we may collect from you
We process personal information to enable us to provide educational products and services; promote our services and to maintain our customer accounts and records. We have identified that contract is an appropriate basis for processing personal data in order to fulfil our contracts with our customers.
- We may collect and process the following data about you:
Information that you provide by filling in forms on our website www.the tutoracademy.com (our ‘Site’). This includes information (including, but not limited to, name, age, educational data, job title, company, email address and business sector), provided when submitting an enquiry form or requesting further services or information. We may also ask you for information when you report a problem with our website.
- If you contact us, we may keep a record of that correspondence
- Details of your visits to our site and the resources that you access.
We process the below information for the provision of educational products and services:
- Personal details
- Family details
- Lifestyle and social circumstances
- Education and employment details
- Financial details
- Goods or services provided
We also process sensitive classes of information that may include:
- Criminal convictions
We process personal information about:
- Our customers
- Enquirers and complainants
- Consultants and professional advisors
- Suppliers and service providers
Where we store your personal data
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our Site is presented in the most effective manner for you and for your computer
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- To carry out our obligations arising from any contracts entered into between you and us
- To allow you to participate in interactive features of our service, when you choose to do so
- To notify you about changes to our service
We may also use your data to provide you with information about products or services which may be of interest to you and we may contact you about these by email or telephone.
If you are an existing customer, we may contact you by electronic means (email) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data (the registration form).
Disclosure of your information
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Data retention periods
Data is typically retained for 36 months (unless agreed otherwise), before being securely destroyed. Unless otherwise stated, the retention period begins at the point at which the original purpose for which the data was collected or received has ceased (e.g. the end of the contract).
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
You can report a concern to the Information Commissioner’s Office either online or via their telephone helpline.
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.